Get Assistance with FamilySearch

To reset your password, go to the login page and click "Forgot Password." Enter the email associated with your account, and we'll send you a password reset link. If you don't receive the email within 15 minutes, check your spam folder or contact our support team for assistance.

Yes, FamilySearch is completely free. You can create an account, build your family tree, search billions of historical records, and use all our basic features at no cost. Some premium features or partnerships with other genealogy sites may have fees, but the core FamilySearch service remains free.

To merge duplicates, go to the person's page in your family tree. Click on "Tools" and select "Merge with Duplicate." Follow the prompts to review the potential matches and confirm the merge. Be careful when merging as this action cannot be undone automatically.

If you find an error, you can suggest a correction. Open the record and look for the "Suggest an Error" or "Add Correction" link. Provide the correct information and any supporting evidence. Our volunteers will review your suggestion and update the record if appropriate.

To attach a source, go to the person's page in your tree and click "Sources" in the left menu. Then click "Attach Source" and search for the record you want to attach. Select the correct record and confirm the attachment. This helps validate the information in your tree.

Yes, you can export your family tree data. Go to the "Tree" section, click on the options menu (three dots), and select "Export Tree." You can choose to export as a GEDCOM file, which is compatible with most other genealogy software. Note that some data may be limited due to privacy concerns for living individuals.